1. Returns

• Items can be returned within 3 days of purchase.
• Products must be unused, in original packaging, and include all accessories.
• Proof of purchase (receipt or invoice) is required.
• Certain items, such as software, opened headphones, and customized electronics, may not be eligible for return.

2. Refunds

• Refunds will be processed within 7 business days after the returned item is inspected.
• Refunds will be issued via the original payment method or store credit.
• Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

3. Exchanges

• Defective or damaged items can be exchanged for the same product.
• If the item is out of stock, a refund or store credit will be offered.

4. Return Process

• Contact customer service at sales@patrontechng.com to initiate a return.
• Pack the item securely and ship it to 10 Medical Road, Bond Plaza Shop D19 Beside Zenith Bank, Ikeja, Lagos.
• Customers are responsible for return shipping costs unless the item is defective.

5. Exceptions

• Clearance or final sale items cannot be returned or refunded.
• Warranty claims should be directed to the manufacturer if applicable.